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About Lighthouse Key Resort & Spa
Is the condo I see on the Internet the one I get?
Is this a time share offer?
Is Lighthouse Key Resort & Spa licensed by the state of Florida?
Make a Reservation
What is "My ALL STAR Reservation"?
What is required to make a reservation?
Do you offer group rates and planning?
Is meeting space available?
When is Check-in & Check-out time?
What are your office hours?
Do you offer Travel Insurance?
What is the $35.00 Fee?
What is your Change/Cancellation Policy?
What will we be responsible for when we check out?
How will I receive my confirmation and arrival instructions from ALL STAR at Lighthouse Key Resort?
Do you have a Lost and Found?
Orlando Theme Parks & Shopping
How close are the condos to Disney World?
Is there shopping near by?
Is there transportation to the parks?
Vacation Home Information
How many people are allowed to stay in each home?
Do you allow pets?
Is there air conditioning and heat?
Is there a fully equipped kitchen in the property?
Is there a telephone at the condo?
What is considered a master bedroom?
Are linens and towels provided?
Are the condos cleaned daily?
Are the condos Non-Smoking?
Are there any handicap accessible condos available?
Is parking available for RVs, buses or trailers?
About Lighthouse Key Resort & Spa
Is the condo I see on the Internet the one I get?
Yes, you will rent the specific property you see in full detail on the website.
This is not a timeshare offer. You are not in any way required to sit through a presentation or timeshare proposal. However, if you are interested in a real estate investment opportunity in Central Florida, we would be happy to sit down with you and discuss it further.
Is Lighthouse Key Resort & Spa licensed by the state of Florida?
Yes, we are licensed by Orange County as a lodging provider and each condo is licensed by the state to be rented as a short term rental property.
What is "My ALL STAR Reservation"?
"My ALL STAR Reservation" is designed to assist you manage your Lighthouse Key Resort & Spa reservation through our secure easy online system. With the "My ALL STAR Reservation" system you will be able to:
Once you book a reservation with ALL STAR, you will receive an e-mail including your user name and password. Within your profile you will be able to change your contact information and credit card information on file and personalize your password to something you will remember. If you have any questions about "My All Star Reservation", please contact our Guest Services Team at 1-866-966-0281.
What is required to make a reservation?
When you find the condo of your choice you can either book the property online or speak to one of our Reservationists at 1-866-966-0281. When making your reservation, we require a 1-Night Rental deposit that is a non-refundable deposit, which is applied to your rental cost. The remaining balance is processed 60 days prior to check-in and is non-refundable at that point. Please note if the final payment falls on a Saturday, Sunday or a holiday it will be charged the last business day prior to your final payment date.
Learn about ALL STAR FLEX PAY.
Do you offer group rates and planning?
Yes we do. Please indicate the type of group and how many people you will need to accommodate when calling.
Yes, Lighthouse Key Resort & Spa offers meeting space available in three different layouts:
- Theatre style seating for up to 64 people
- Classroom style seating for up to 42 people
- Round table seating for up to 42 people
Please call our Reservations Team to inquire about your meeting space needs.
When is Check-in & Check-out time?
Your condo will be available for Check-in at 4:00 p.m. An early check-in can be guaranteed for an additional fee. If the condo has a check-out the day of your arrival, an early check-in will not be available.
Check out time is 11:00 a.m.
Guest Service representatives are available at the Lighthouse Key Resort front desk 24 hours a day. Reservations Agents are also available to answers questions and confirm reservations 24 hours a day.
Do you offer Travel Insurance?
Yes.
Travel Insurance is available at 6.95% of your total and offered through CSA Travel Protection. Travel Insurance must be purchased prior to your 60 day final payment. ALL STAR Vacation Homes at Lighthouse Key recommends guests purchase trip insurance if concerned about possible interruption or cancellation of trip. Trip Insurance payment is taken at the time the reservation is processed. For travel insurance coverage information, please contact CSA Travel Protection at 1-866-999-4018 or when calling from abroad please call 1-240-330-1529, reference plan code 330CSA. Your premium will be charged to the credit card on file within 24 hours of the reservation.
Travel Insurance Brochure (PDF)
Travel Insurance Coverage Information (PDF)
A $35.00 fee is required for each reservation. This fee will cover the administrative costs of processing and managing each reservation.
What is your Change/Cancellation Policy?
If you make a change to your reservation a $20.00 fee will be assessed for any update. No changes can be made within 60 days of your arrival.
The 1-Night Rental deposit is Non-refundable. A cancellation within 60 days of your arrival will result in a loss of all monies. All cancellations must be confirmed in writing.
What will we be responsible for when we check out?
We just ask that you lock up and bring the key cards back to the front desk. You will be responsible for any unpaid charges incurred utilizing on-site services. If balance is not paid at time of check-out, it will be charged to the credit card on file given at check-in.
How will I receive my confirmation and arrival instructions from ALL STAR at Lighthouse Key Resort?
All confirmation and arrival instructions will be sent via email from ALL STAR Vacation Homes, unless email is unavailable. To make certain you receive these emails, please adjust your spam filter to add the domains lighthousekeycondos.com and allstarvacationhomes.com to your list of accepted email addresses. You will receive a reservation confirmation email within 24 hours of making your reservation. Expect a second email with final confirmation and arrival instructions after your final payment has been applied to the reservation, thirty days from arrival. If you have not received these emails and you have adjusted your spam filters, please contact our billing department at 1-866-966-0281.
Yes. If you’ve left something behind on your visit and we find it, we can arrange to have it shipped back to you.
How close are the condos to Disney World?
Lighthouse Key Resort & Spa is within 4 miles of Walt Disney World.
Yes, there is a Super Target, Publix grocery store, a Walgreens drug store and many restaurants including Houlihans, Olive Garden, Longhorn Steak House and more less than 1 mile from the resort.
Is there Transportation to the parks?
Yes, shuttle service is provided to Walt Disney World® Resort for groups of nine (9) or less for a small fee. Additional destinations can be arranged at a discounted rate. Please see our Transportation page for more information. Please note: shuttle times may vary. Check with the Guest Services Team upon arrival for current schedule.
How many people are allowed to stay in each home?
By state law, occupancy may not exceed what is posted for each home. Maximum occupancy includes infants and children.
The following outlines the maximum occupancy for each condo:
Although we at Lighthouse Key are pet lovers, we cannot allow pets in any of the condos.
Is there air conditioning and heat?
Yes, all of our condos have central air and heat.
Is there a fully equipped kitchen in the vacation homes and condos?
Yes, every vacation condo features a fully equipped kitchen and laundry area including:
- Refrigerator
- Stove
- Microwave
- Dishwasher
- Blender
- Coffee Maker
- Toaster
- Electric Can Opener
- Electric Mixer
- Pots & Pans
- Dishes, glasses, silverware and cooking utensils
- Washer and Dryer
- Iron and ironing board
- Vacuum Cleaner, Broom and Dust Pan
Is there a telephone at the condo?
Yes, there is a telephone in every condo. Local calls are free and long distance calls require a calling card or credit card number for usage. The telephone number to the property is not given until the morning of check-in.
What is considered a master bedroom?
A master bedroom will have: a king or queen size bed, TV, nightstand, dresser or chest or armoire, and private access to a bathroom. Some master bedrooms may also offer additional bathroom access from the hall.
Are linens and towels provided?
Yes, there are linens and towels provided in each condo.
No, the vacation condo is cleaned before your arrival and after your departure. You can request Mid-stay clean at an additional charge.
A Mid-stay clean includes: washing all sheets and towels, cleaning all bathrooms, kitchen area, vacuum and dusting, sweeping and mopping and refreshing your starter paper products.
Are there cleaning supplies?
We do not leave any chemicals in the vacation condo but there is a washing machine, dryer, mop, broom, dustpan, vacuum, dishwasher, iron and ironing board in the condo. There are starter paper products in the condo, however you will be responsible for your other needs thereafter.
Yes, all of our condos are Non-Smoking. Smoking is permitted outside of the property only.
Are there any handicap accessible condos available?
Yes. The following properties feature amenities for physically challenged guests:
- 6-2001 LK-LK #102 - Handicap Accessible
- 6-2001 LK-LK #104 - Handicap Accessible/Hearing Impaired
- 6-2001 LK-LK #105 - Hearing Impaired
- 6-2002 LK-LK #102 - Handicap Accessible
- 6-2002 LK-LK #104 - Handicap Accessible/Hearing Impaired
- 6-2002 LK-LK #105 - Hearing Impaired
Is parking available for RVs, buses or trailers?
RV and boat parking is available for guests staying at Lighthouse Key. Please call to pre-arrange your individual parking needs.
